Matterport FAQ – Advanced

These questions are tailored for advanced users who are familiar with Matterport terminology. If you’re new to virtual tours, please visit the Matterport FAQ – Basic page.

Matterport Projects in India - Adostrophe

What's the area that can be covered in a day?

With high scan density, we can cover about 30,000 to 40,000 square feet in one day. We are flexible and can work for the entire 12 hours of daylight, depending on your requirements.

The spacing for the Pro 3 will be the same as the Pro 2, unless specified otherwise. We do not use consumer 360-degree cameras.

What about hosting?

We’ll upload the scans directly to your account and make edits from there. If you prefer, we can use our own account instead. We can transfer the tour to your account whenever you need.

How do you handle misalignments?

As an experienced MSP, we employ best practices to ensure proper alignments in any environment. Even without manual realignment, we use our methods to achieve accurate scan alignment during the scanning process.

If you’d like to know the specific techniques we use, we’d be happy to share them via email. We’ve successfully created smooth walkthroughs even in properties where assisted alignments were not an option.

How do you handle blackened areas in the dollhouse?

Regardless of the complexity of the area, time limitations, and other challenges, our output ensures that there are no under-developed sections. This is not a simple 360-degree image replacement, but a specialized tradecraft technique.

The grid setting will remain as expected, with added versatility. We’d be happy to discuss the details over a call or email.

What are the payment terms?

When working with agencies abroad, we discuss the terms in detail before signing the NDA. As a company focused on long-term relationships and referrals, we are willing to work within your budget.

For our local clients, we require payment in advance but are flexible in certain cases. Let us know what works best for you.

We accept wire transfers and PayPal as alternate options. The W-8BEN forms are ready.

What about LiDAR scanning?

If clients require accurate point cloud data, we can utilize the Faro Focus Premium (350 M) to scan the property alongside the Matterport scans. Both processes can be conducted simultaneously, ensuring no people or camera reflections are captured.

If you need E57 files from the Matterport space, the additional cost will be included in the invoice. The same applies to Matterpak files.

For point clouds within the Matterport platform, please let us know your acceptable tolerance level. If time is not a constraint, we prefer using the BLK G1 instead of the Pro 3. It is unlikely that the G2 will be made compatible in the foreseeable future, as Matterport may not approve the SDK promptly.

Please note that the image quality of the Pro 2 and Pro 3 are the same.

Do you work on site status?

We’d be happy to help. For construction projects that require daily, weekly, or monthly comparisons, Matterport scans can be provided as-is or through a third-party app.

For side-by-side comparison status, the third-party app charges will be borne by you. We’ll take care of the setups and other details.

What about Google Street View uploads?

We’ll handle the Google Street View uploads, complete with chevrons. Unwanted scan points will be removed, ensuring the continuity of the tour is maintained.

What does post-processing involve?

Once the model is processed, we carry out all the necessary edits. We start with trims and double-check all 3D scan points, hiding those that aren’t necessary for a smooth walkthrough.

We then assemble the highlight reels in your desired format, such as a storyboard tour, and add labels, titles, descriptions, and Mattertags.

If blurring is required, it is done manually. We take into account the results during the scanning process to minimize the need for blurs and trims in post-processing.

What's the final output?

Along with the  URL and iframe code, we also collate the 2D images and share the folder with you. The highlight reels are recorded as a 4K video for your YouTube channel.

You can request as many revisions as needed, including edits to Mattertags and HLRs.

If you’re promoting a business, we’ll also provide you with an upload-ready spreadsheet for your Google Ads campaign. The setup is free, and ongoing management, if required, will be 15% of the monthly ad spend. We’ll need manager access to the account for optimizations.

What about DLSR and aerial photography?

Currently, we are focusing only on Matterport scanning services in India. If you need DSLR photography, gimbal-based videography, or drone footage, let us know. We may consider offering these add-ons as a package for certain real estate or nonprofit clients.

 

What's the situation in India, with regards to Matterport?

All opinions expressed on this website are our own.

In India, we see immense potential like no other nation. However, the challenge is that the awareness of ‘virtual tours’ is still emerging, let alone ‘Matterport’.

The good news is, if you show a business owner a demo, they are likely to try it out. Seeing their interest, their competitors are likely to follow suit.

In essence, we believe that contributing to the ‘3D virtual tour’ community is not only beneficial for us, but also for the economic development of the entire country.

What's the future, in terms of VR?

The future of VR is incredibly exciting and transformative. Matterport tours are already VR-ready, allowing users to explore virtual spaces in an immersive and interactive way through platforms like the Meta Quest store. As VR technology advances, the integration of panoramic and high-quality visuals will only enhance this experience.

With the upcoming launch of Apple’s Vision Pro, there is a growing anticipation for more advanced VR applications. This innovation will likely drive demand for cutting-edge VR content, making it essential for businesses to leverage tools like Matterport to stay ahead. By offering immersive virtual tours, businesses can captivate their audience and position themselves at the forefront of this technological wave.

In essence, the future of VR is poised to revolutionize how we interact with digital content, and being prepared with Matterport tours can ensure your business is ready to meet this demand.

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