A Practical Tool for Insurance Claims and Restoration

A Matterport 3D digital twin provides a complete and objective record of a property's condition, helping to streamline claims, accelerate restoration, and provide clear evidence for all stakeholders across India.

The Claims Advantage

Driving Efficiency in Claims Processing

speed

300%

Faster Damage Estimation

schedule

5x

Faster Claim Cycles

engineering

20%

Reduction in Claim Expenses

location_off

80%

Reduction in Site Visits

The Traditional Problem

Challenges in Claims Processing

Traditional insurance claims often involve time-consuming processes, subjective assessments, and potential disputes. This leads to delays, increased operational costs for insurers, and frustration for policyholders.

  • access_time
    Lengthy Site Visits: Multiple visits by adjusters, contractors, and specialists.
  • camera_alt
    Incomplete Documentation: Reliance on limited 2D photos, leading to gaps in visual evidence.
  • gavel
    Increased Disputes: Disagreements over the extent of damage or pre-existing conditions.
Insurance adjuster with clipboard in a damaged room, symbolizing traditional claim challenges
Scan for a resort property in Shimla, Himachal Pradesh.
Pristine, well-maintained commercial property interior
Pre-loss documentation of a house in Jammu.
Proactive Protection

Pre-Loss Asset Documentation

The most effective way to streamline a future claim is to document a property **before** any damage occurs. A pre-loss digital twin serves as a definitive, time-stamped baseline of a property's condition and its contents. This is invaluable for high-value properties, commercial assets, and complex industrial facilities.

In the event of a claim, this pre-loss scan can be compared directly against a post-loss scan, eliminating disputes about prior conditions and dramatically accelerating the settlement process.

Post-Loss Efficiency

Rapid & Accurate Damage Documentation

When a property is damaged, a Matterport scan captures the entire scene quickly and comprehensively, creating a detailed 3D model of the loss. This eliminates the need for hundreds of individual photos and provides a single, reliable source of truth for everyone involved.

  • flash_on
    Immediate Capture: Document extensive damage rapidly after an incident.
  • view_in_ar
    Immersive Context: Understand the full scope of damage in 3D, beyond flat images.
  • photo_library
    Automated Photo Extraction: Generate unlimited 2D photos from the 3D model for reports.
Split-screen image showing a room before and after fire damage
Documentation of a water-damaged residential property in Chennai, Tamil Nadu.
Construction workers reviewing digital blueprints for restoration
Restoration planning for an apartment in Alibaug, Maharashtra.
Accelerate Recovery

Faster Restoration & Reconstruction

For restoration companies, the precise visual and dimensional data from a digital twin is invaluable. It enables accurate material ordering, efficient planning of reconstruction phases, and improved coordination with subcontractors, significantly reducing rework and accelerating the return to normalcy for the property owner.

Related Insights

From Our Property & Technology Blog

Explore our analysis on how digital twins are transforming the entire property lifecycle, from construction to management and claims.

A digital twin being used for facilities management on a tablet.
Facilities Management

A Guide to Digital Twins in Facilities Management

How 3D digital twins are used for remote oversight, maintenance workflows, and operational efficiency—key for pre-loss context.

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A construction site being documented with a digital twin.
AEC & Construction

A Guide to Digital Twins in AEC & Construction

How 3D digital twins are used for site documentation, BIM integration, and progress monitoring.

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A diagram showing how to embed and use a Matterport tour.
Matterport Guide

A Client's Guide to Maximizing Your Matterport Twin

A comprehensive guide for Matterport users. Learn how to maximize your 3D models through embedding and image extraction.

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Learn More

Official Matterport Resources

Matterport provides extensive documentation on how 3D technology is transforming the insurance and restoration industry. Explore their official page for technical specifications and global case studies.

Frequently Asked Questions

How does Matterport accelerate insurance claims?expand_more

A 3D digital twin provides rapid, accurate, and objective documentation of property damage. This visual evidence streamlines remote assessments, reduces the need for multiple site visits, minimizes disputes over prior conditions, and ultimately accelerates the entire claims processing and settlement timeline.

What is the benefit of pre-loss asset documentation?expand_more

Pre-loss documentation involves scanning a property before any damage occurs, creating a definitive, time-stamped baseline of its condition and contents. In the event of a claim, this pre-loss scan can be compared directly against a post-loss scan, eliminating disputes about prior conditions and dramatically accelerating the settlement process by providing indisputable evidence.

How does Matterport aid in property restoration planning?expand_more

For restoration companies, digital twins provide precise measurements and visual context of the damaged areas. This allows for accurate material ordering, efficient planning of reconstruction phases, and improved coordination with subcontractors, reducing rework and accelerating the return to normalcy for the property owner.

Ready to Modernize Your Claims Process?

Let's discuss how a digital twin can bring speed, accuracy, and transparency to your insurance and restoration workflows.

Discuss Your Needs