A Practical Tool for Insurance Claims and Restoration

A Matterport 3D digital twin provides a complete and objective record of a property's condition. This technology is a standard practice in markets like the US and Europe for streamlining claims, and we are equipped to provide this service across India.

Discuss Your Needs
The Claims Advantage: Proven Results

Driving Efficiency in Claims Processing

The impact of 3D documentation on the insurance industry is well-documented. Leading firms abroad have seen significant improvements in their workflows. Source: Matterport Industry Reports

0%

Faster Damage Estimation

0x

Faster Claim Cycles

0%

Reduction in Site Visits

0%

Reduction in Claim Expenses

The Traditional Problem

Challenges in Traditional Claims Processing

Traditional insurance claims often involve time-consuming processes, subjective assessments, and potential disputes. This leads to delays, increased operational costs for insurers, and frustration for policyholders.

  • Lengthy Site Visits: Multiple visits by adjusters, contractors, and specialists.
  • Incomplete Documentation: Reliance on limited 2D photos, leading to gaps in visual evidence.
  • Increased Disputes: Disagreements over the extent of damage or pre-existing conditions.
  • Higher Operational Costs: Manual processes lead to inefficiencies and higher overhead.
Insurance adjuster with clipboard in a damaged room, symbolizing traditional claim challenges
Scan for a resort property in Shimla, Himachal Pradesh.
The Modern Solution

Matterport: A Comprehensive Digital Record

A Matterport digital twin offers a holistic solution by providing a rapid, comprehensive, and objective 3D record of a property's condition. This technology streamlines every step of the claims process, from initial documentation to final settlement and restoration.

  • Complete Visual Documentation: Captures all affected areas in one scan, eliminating gaps.
  • Objective & Indisputable: Provides a time-stamped, unalterable record of the property.
  • Accelerated Workflow: Speeds up assessments, estimates, and approvals.
  • 3D Data for Comparison: Enables direct comparison for pre- and post-loss analysis.
Matterport camera scanning a room, symbolizing the digital solution for claims
Scanning an Airbnb flat for pre-loss documentation in Kolkata, West Bengal.
Proactive Protection

Pre-Loss Asset Documentation

The most effective way to streamline a future claim is to document a property before any damage occurs. A pre-loss digital twin serves as a definitive, time-stamped baseline of a property's condition and its contents. This is invaluable for high-value properties, commercial assets, and complex industrial facilities.

In the event of a claim, this pre-loss scan can be compared directly against a post-loss scan, eliminating disputes about prior conditions and dramatically accelerating the settlement process.

Pristine, well-maintained commercial property interior
Pre-loss documentation of a house in Jammu.
Post-Loss Efficiency

Rapid & Accurate Damage Documentation

When a property is damaged by fire, flood, or other events, a Matterport scan captures the entire scene quickly and comprehensively, creating a detailed 3D model of the loss. This eliminates the need for hundreds of individual photos and provides a single, reliable source of truth for everyone involved.

  • Immediate Capture: Document extensive damage rapidly after an incident.
  • Immersive Context: Understand the full scope of damage in 3D, beyond flat images.
  • Automated Photo Extraction: Generate unlimited 2D photos from the 3D model for reports.
  • Accurate Measurements: Take precise measurements of damaged areas directly in the tour.
Split-screen image showing a room before and after fire damage
Documentation of a water-damaged residential property in Chennai, Tamil Nadu.
Remote & Collaborative

Streamline Remote Assessments & Collaboration

A digital twin allows adjusters, claims managers, restoration contractors, and even policyholders to access and navigate the damaged property virtually. This dramatically reduces the need for multiple, costly site visits, accelerating decision-making and ensuring all stakeholders are working with the same visual information.

  • Virtual Inspections: Conduct thorough assessments from the office, saving travel time.
  • Shared Visual Context: All parties share the same visual data, minimizing misinterpretations.
  • Annotate & Share: Add notes, tags, and comments directly in the tour for clear communication.
Insurance adjuster reviewing property damage remotely on a tablet
A residential property scan in Aluva, Kerala.
Accelerate Recovery

Faster Restoration & Reconstruction Planning

For restoration companies, the precise visual and dimensional data from a digital twin is invaluable. It enables accurate material ordering, efficient planning of reconstruction phases, and improved coordination with subcontractors, significantly reducing rework and accelerating the return to normalcy for the property owner.

  • Accurate Scope of Work: Precisely define repair areas and material quantities.
  • Streamlined Vendor Coordination: Share exact visuals with sub-contractors for faster quotes.
  • Reduced Downtime: Accelerate the reconstruction timeline and minimize business interruption.
Construction workers reviewing digital blueprints for restoration
Restoration planning for apartment in Alibaug, Maharashtra.
Mitigate Risk

Minimize Fraud & Expedite Disputes

The objective, verifiable nature of a 3D digital twin acts as a powerful deterrent against fraudulent claims. For legitimate disputes, the unalterable visual record provides undeniable evidence, significantly speeding up resolution and ensuring fair outcomes for both insurers and policyholders.

  • Undeniable Evidence: A clear, unbiased record for dispute resolution.
  • Fraud Deterrent: Reduces opportunities for inflated or false claims.
  • Enhanced Trust: Builds confidence in the fairness and transparency of the claims process.
Magnifying glass over a complex document, symbolizing fraud detection
A rental property documentation in Puri, Odisha.

Insurance & Restoration FAQs

How does Matterport accelerate insurance claims?

A 3D virtual tour provides rapid, accurate, and objective documentation of property damage. This visual evidence streamlines remote assessments, reduces the need for multiple site visits, minimizes disputes over prior conditions, and ultimately accelerates the entire claims processing and settlement timeline.

What is the benefit of pre-loss asset documentation?

Pre-loss documentation involves scanning a property before any damage occurs, creating a definitive, time-stamped baseline of its condition and contents. In the event of a claim, this pre-loss scan can be compared directly against a post-loss scan, eliminating disputes about prior conditions and dramatically accelerating the settlement process by providing indisputable evidence.

How does Matterport aid in property restoration and repair planning?

For restoration companies, digital twins provide precise measurements and visual context of the damaged areas. This allows for accurate material ordering, efficient planning of reconstruction phases, and improved coordination with subcontractors, reducing rework and accelerating the return to normalcy for the property owner. It also facilitates remote oversight of the restoration progress.

Can Matterport help mitigate fraud or disputes?

Yes, the objective and unalterable nature of a 3D digital twin provides undeniable visual evidence that can act as a powerful deterrent against fraudulent claims. For legitimate disputes, this clear record significantly speeds up resolution and ensures fair outcomes for both insurers and policyholders.

Ready to Modernize Your Claims Process?

Let's discuss how a Matterport digital twin can bring speed, accuracy, and transparency to your insurance and restoration workflows.

Discuss Your Needs